HomeCovid-19 Information

 As of 13 May 2021

 

Continue to wash your hands often, and in the event you can’t, use hand sanitizer, preferably one that contains at least 60% alcohol.


The local area for leave and pass is defined as the 300-mile radius around Goodfellow AFB, Texas, until further notice. Military members may travel up to 300 miles from Goodfellow without command approval, but may not travel through or to a hot spot without unit commander approval. This policy will be continually evaluated.

Base Access Update

Since the onset of COVID-19, the 17th Training Wing has maintained a protective posture in line with Federal and Center for Disease Control guidance.  We are thrilled to announce conditions in the local area have now reached a point where many services provided to Veterans Identification Card (VIC) holders, military retirees and their dependents are restored. As of March 26, 2021, Goodfellow Air Force Base is now allowing the following activities listed below.    

  • All Veterans Identification Card (VIC) holders, military retirees and their dependents can access Goodfellow AFB on a daily basis
    • The Base Exchange, Commissary and Force Support Squadron run facilities during all normal business hours
    • The Base Legal Office (Additional details below)
    • Make appointments with the 17th Medical Group (Additional details below)
    • Reserve rooms at the Angelo Inn on a Space Available basis
       
  • The Legal Office offers notary/power of attorney services by appointment only on Thursdays from 11 a.m. - 1 p.m..  Legal assistance services on Wednesdays from 9 - 11:30 a.m. and 1 - 2:30 p.m., by appointment only.  For more information, or to make an appointment, please contact the Legal Office at (325) 654-3203. 
     
  • The 17th Medical Group is now open to ALL Beneficiaries Monday-Friday
    • The Pharmacy Drop-off and Pick-up Window NOW be open to ALL beneficiaries.  For your convenience, prescriptions can be picked up in two ways:
  1. At the Wednesday or Friday Curbside Drive-Thru
    1. NOW OPEN from 10 a.m. - 1 p.m. Wed and Fri

OR

  1. At the Pharmacy Counter
    1. To Drop-off / Activate a Prescription
      1. Check-in at the In-Take window and register for automated messaging
      2. Please wait in vehicle while we fill your prescription(s)
    2. If your prescription is READY
      1.  “Prescription ready to be picked up” notification message, please return to the Pick-up window
  • Note: ALL day of requests and electronic prescriptions must be received by 12:00 pm the day PRIOR for pick-up at the next Curbside Pick-up Day.  Maintain 6 feet of physical distancing to safely prepare your medications within 24 hours.

Thank you for your continued patience and understanding during this global pandemic.  Goodfellow truly values the service and sacrifices of our retirees.  The health and safety of our workforce, and all those dependent on base services is our top priority.  Please know conditions at Goodfellow and the local area are continuously evaluated.  Depending upon the severity of those conditions, services on base may be curtailed in order to protect the health and safety of all personnel. 

Lastly, Goodfellow Air Force Base adheres to Federal guidance in battling COVID-19.  Mask wear and social distancing is paramount and will be enforced on the installation.  Welcome back!  #WEAREGOODFELLOW

PUBLIC HEALTH EMERGENCY

Effective immediately, the 17th Training Wing Commander has declared a public health emergency.

All Goodfellow AFB military personnel are ordered to limit their movements outside of travel to and from Goodfellow. Although the movements of DoD civilian employees and contractors cannot be limited, it's strongly encouraged for them to adhere to this order. Members may also leave their residence for essential needs. Exercising outside is also permitted - and encouraged. When exercising outside, guidelines on social distancing with people outside your household must be adhered to. All other movements are prohibited.

HPCON

HEALTH PROTECTION CONDITION (HPCON) BRAVO

  • Strict hygiene (No handshaking, wipe common-use items)
  • If exposed, self-isolate (Wear mask or remain home)
  • Avoid contaminated water/food or risk areas
  • Communicate personal risk and symptoms
  • Follow social distancing procedures (avoid large gatherings, keeping six feet distance from others)

SERVICES/FACILITIES

For information on services and facilities please contact the facility or visit: https://www.goodfellow.af.mil/Home/Business-Hours/

For 17th FSS facilities info visit www.gogoodfellow.com

Medical

Clinic Hours
The 17th Medical Group is now open to ALL Beneficiaries M-F 0730-1630.
17 MDG Appointment Line, M-F 0700-1600: (325) 654-3149
Secure Messaging: Message your provider/primary care team 24/7 via https://app.tolsecuremessaging.com

After Hours Care
Nurse Advice Line (NAL): If you require medical advice or need to speak with a medical professional, the NAL is available 24/7 at (800)-874-2273.
Urgent Care Center (UCC): If you require immediate evaluation; treatment for non-emergent reasons, please visit the closest in-network UCC. *Shannon/Shannon South are the only TRICARE-certified UCCs in San Angelo. **Active Duty personnel MUST receive a referral authorization from the NAL before going to UCC.

In an emergency situation (life, limb, eyesight or broken bone) please dial 9-1-1 or go to the nearest emergency room attached to a hospital.

Follow us on Facebook!
Facebook: AFMS – Goodfellow – 17th Medical Group (@AFMSGoodfellow17thMedicalGroup)

COVID PROTOCOLS
Do you have a fever, cough, or shortness of breath or have been exposed to someone who has been recently quarantined for the Coronavirus or has tested positive for the Coronavirus? If you or a family member believe you might be infected with COVID-19, use one of the following
options BEFORE going to the Goodfellow Clinic: the appointment line at (325) 654-3149 from 7 a.m. - 4 p.m.; the TRICARE Nurse Advice Hotline, after duty hours, at (800)-874-2273, option 1; or use TRICARE Online (TOL) Secure Messaging.

Prevention:
Avoid close contact with anyone showing symptoms of respiratory illness (fever, cough, difficulty breathing). Wash your hands for at least 20 seconds before and after preparing food, eating, and touching your face. If soap and water are not available, use an alcohol-based hand rub with at least 60% alcohol. Cover your nose and mouth with a tissue when you cough or sneeze, throw the tissue away immediately and wash your hands.

PHarmacy

Pharmacy Info
Open:  M-F from 7:30 a.m. - 4:30 p.m.
Pharmacy Staff Contact:  (325) 654-3149, Option #2
Automated Refill Line:  (325) 654-3102 or (325) 654-3149, Option #2, then Option #1
The Pharmacy Drop-off and Pick-up Window will NOW be open to ALL beneficiaries.
We are accepting paper prescriptions either at the Pharmacy Drop-Off Window or at the Curbside Drive-Thru.
ALL refills and electronically prescribed medications submitted before noon are AUTOMATICALLY processed every day.
 
Prescriptions Status
We strive to have your prescriptions ready within 24 hours from your submission.  The Pharmacy will
keep a prescription ready for 10 calendar days. If your medication(s) are not picked up within this time,
you will have to reactivate your prescription(s).
 
Transfer Prescriptions
This process can take up to 72 hours to complete; please plan in advance.  Our staff will address case by
case situations to enhance patient care.
 
If Your Medication Is Not Available At Our Pharmacy
The 17 MDG encourages the use of Express Scripts.  This site will enable beneficiaries to receive
important notices, have medication(s) delivered to their home, and the ability to sign up for automatic
refills.  Co-payments are directed by statute and the Department of Defense (DoD) cannot waive them.
 
Telephone:  (877) 363-1303
Online:  www.militaryrx.express-scripts.com/home-deliver

Flu Shot

The Flu season is September through June.

We encourage you to get the flu vaccine to help reduce the overall impact of possible respiratory illnesses for you and others during the COVID-19 pandemic. While the flu vaccine will not protect you against COVID-19, flu vaccination has been shown to reduce the risk of illness, hospitalization, and death from an influenza infection.

Please call the immunizations clinic at (325) 654-1484 to verify whether we have the flu vaccine in stock before you attempt to obtain the flu vaccine in the network. 

You may search for a TRICARE network on-line at:
https://www.tricare.mil/CoveredServices/IsItCovered/FluVaccine.

Updating Your Shot Records
To ensure your shot record is updated, please provide the vaccine documentation you receive from the network pharmacy or TRICARE-authorized network provider to your Primary Care team or your MTF Immunizations clinic.
You may upload a copy of your immunization documentation to secure messaging and send to your Primary Care Manager or hand carry a copy to the MTF. 

Please call (325)-654-3149 or Secure Message your PCMH if you have any questions.
Secure Messaging: Message your provider/primary care team 24/7 via https://app.tolsecuremessaging.com

Staying Informed

Follow Goodfellow Air Force Base (@17thTrainingWing) on Facebook for updates via social media.

You can also find current information on the website as well as the AF Connect app. Once you download the app, add “17th Training Wing” to your Favorites and click on the “COVID-19” section in the top left.

For information on changes to volunteer opportunities check the Volunteering page.

COVID-19 Links


Face Covering Guidance

Installation Access TIER Levels

Health Protection Measures

COVID Resiliency