New Air Force Legal Assistance Website Published March 30, 2010 By 17th Training Wing/Legal Office GOODFELLOW AIR FORCE BASE, Texas -- Next time you need a will, power of attorney or just have a legal question, visit www.aflegalassistance.com. The Air Force Judge Advocate Corps unveiled the new Air Force Legal Assistance Website worldwide on Feb. 1. The website is designed for active duty and reserve component members, retirees and dependents. The website was created to increase efficiency and track client satisfaction with the Air Force legal assistance program. Because it is a public site, clients may access the site's features from the comfort of their homes without a common access card. The site's features include: Legal Topics: Short papers on common legal assistance topics such as wills and family law issues. It also contains links to other helpful sites. Legal Worksheets: Access to online questionnaires for wills, living wills and powers of attorney. After completing the online worksheet, the website provides each client a unique "ticket number." Data entered by clients is secure and may be accessed only after clients visit their local legal office and provide their ticket numbers to legal office personnel. Online Survey: Following a visit to the legal office, clients are encouraged to provide feedback concerning the professionalism and helpfulness of our legal professionals. Many clients have visited a legal office to obtain a will or other legal document and realized after arriving, they needed more information or documents from home. Sometimes a client realizes they need to speak with the spouse about an issue. Completing an online worksheet will help minimize these multiple visits. By filling out an online worksheet, clients are able to consider critical issues online prior to visiting the legal office. After receiving a ticket number, a client takes his ticket number to the legal office. An attorney or paralegal can then access a client's data with the ticket number. This reduces the amount of information the client brings with him and allows the legal office to streamline the process. While the website increases convenience for clients, note the following: Information on the website is for educational and informational purposes only. The website cannot replace consultation with your local legal office and Airmen should never rely solely on the website when making decisions. Clients do not have the ability to print a legal document (will, power of attorney, etc.) from the website. Clients need to visit the legal office and provide their ticket number to obtain their legal documents. The website is designed for client convenience but no one is required to use the website prior to visiting the legal office We look forward to continuing to serve Goodfellow's community legal needs, and sincerely hope you find this website helpful. Take a look at the website next time a legal need arises and feel free to visit the legal office during our legal assistance hours: Notary and Power of Attorney: Monday- Friday 7:30 a.m. - 4:30 p.m., walk-in service Legal Assistance: Tuesday: 8 - 9 a.m., walk-in Wednesday: 8 - 10:30 a.m., appointment Thursday: 2:30 - 3:30 p.m., walk-in Wills by appointment only We value your feedback concerning the website and the services we provide as we continue to look for ways to better serve you. See you soon - and don't forget your ticket number!
