DLA Document Services - More than a Printer for the DOD

  • Published
  • Defense Logistics Agency
GOODFELLOW AIR FORCE BASE, Texas --  The Defense Logistics Agency Document Services served the Defense Department for over 60 years and continues to serve today. While some refer to the organization as the DOD’s printer, it offers much more than that basic description implies.

DLA Document Services provides printing and copying on many installations around the world. However, its core services reflect its mission to transform the DOD from high volume print and duplication to lower volume print on-demand, on-line documents, electronic content and records management. In other words, DLA Document Services enables customers to increase functionality of their documents, while lowering costs.

Core capabilities include the conversion of hardcopy documents and media to standard digital formats, building libraries of digital content with online access, and the provision of networked multifunctional devices that print, copy, scan and fax in customer workspaces.

DLA Document Services provides scanning and conversion services for all types of documents. Skilled technicians scan documents of any size, from business cards to large format engineering drawings and convert them to a host of digital formats. DLA Document Services has converted and indexed for easy search and retrieval, over one-half billion images to customer-specified digital formats.

DLA Document Services’ Electronic Document Management program is a service to build digital libraries of documents with online access. EDM solutions are DOD 5015.2 records management compliant and enhance business processes by providing advanced content life-cycle management and workflow functionality. One example, the EDM service assists DLA Distribution sites worldwide with digital capture, processing, management and storage for millions of shipping documents.

DLA Document Services is also one of the government’s largest providers of office document equipment solutions. Its Equipment Management Solutions program provides networked multi-function devices that print, scan, copy and fax all in one compact system. With its leveraged buying power and all inclusive flat-rate pricing, DLA Document Services provides the best value solutions at the lowest possible cost. DLA Document Services currently manage over 34,000 devices DOD wide.

The organization’s EMS equipment assessment program helps agencies eliminate and consolidate costly single function desktop devices and replaces them with networked MFDs. Assessments are a value-added service that benchmark existing device inventory and operating costs, identify the organization’s document equipment needs and deliver a set of recommendations on the optimal rightsizing mix of equipment. On average, assessments identify an annual savings potential of 25 to 30 percent for customers, while increasing capacity and capability.

DLA Document Services is collocated with customers at over 150 production facilities, primarily located on U.S. military installations around the world. The organization also has a facility in the Pentagon in support of DOD senior leadership and in the White House serving as the document solutions provider to the President of the United States. For example, each year DLA Document Services produces the booklet containing the script of the president’s State of the Union speech to Congress. It is provided for duplication within just a few hours of the president’s address.

With the production of many sensitive and classified documents, DLA Document Services places a great amount of focus on security. All employees have background checks that qualify them for security clearances and are well versed in security procedures. Information Assurance, the security of networks and systems, is a major thrust for the organization.

Whether it is printed or digital media, DLA Document Services is counted on as the trusted document solutions provider to the President of the United States, the DOD, other executive branch federal agencies and the American servicemen and women stationed around the world.

For more information about DLA Document Services products and services, visit www.documentservices.dla.mil or call the Oklahoma office group director at 1-405-739-4127.