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Dealing with difficult customers
Goodfellow members listen as Mike Gainey, 17th Civil Engineer Squadron electrics supervisor, teaches a class on dealing with difficult customers at the Taylor Chapel on Goodfellow Air Force Base, Texas, Aug. 4, 2016. Gainey recommends to never argue with customers when they are angry, displeased or complaining. (U.S. Air Force photo by Airman 1st Class Randall Moose/Released)

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Photo by: Airman 1st Class Randall A.S. Moose |  VIRIN: 160804-F-SL169-088.JPG